Onlingo is the only language course that I have not actually tested personally as they only ship to the US and I have reservations about their ordering system anyway. See the video below for my thoughts on Onlingo based on others’ testimony

Video Review of Onlingo

System

The Onlingo company sells their products through their website as initial free trials. The company claims to allow customers to sample their product for free while only paying $6.95 for postage and packing leaving the customer full rights to cancel the trial at any time and return the goods. Good idea in principle.

Unfortunately, everything believable that I have read says that it is virtually impossible to cancel the trial once the company has deducted the postage and packing from your creditcard/paypal account. In fact, a great number of people claim to have received further Onlingo products each month at an automatically deducted cost of $79.95 per month.

As well as apparently being an extremely substandard product, many people are being forced to cancel credit cards and paypal accounts simply because onlingo will not cancel their ‘membership’, and the small print states that once you are a member you will continue to pay monthly subscriptions forever.

The customer service line is apparently extremely difficult to get hold of, and even if you do get a real person to talk to, it can not be guaranteed that they will help you. This must be extremely lucrative for Onlingo, because even if customers manage to cancel eventually, the company will probably get a few months worth of $79.95 per month for several months for thousands of customers with very little outlay for some cheap CDs.

There are many websites giving excellent reviews for Onlingo. You should be very wary of these sites as they will have a vested interest in selling as many Onlingo courses as possible. The Onlingo company pays affiliate sites $25.00 for every person that signs up for a free trial and is charged the $6.95 postage and packing. The very fact that they are willing to do this implies that either they are extremely confident in the quality of their product, or they know customers will have to pay for at least a couple of months.

There are also testimonies of customers stating that Onlingo started to charge small ‘miscellaneous’ amounts on credit cards or paypal accounts every few days. These have occasionally risen to be as frequent as every day.

if you need more information, please do not take only my word for it, search the net and look at the respected complaint sites where customers have lodged their grievances.

In a nutshell – Beware of Onlingo and its products. They are not suppliers of quality language products, they are a ‘company of shady businessmen out to make a quick buck’.

Disclaimer: The above is in no way the opinion of Lingualogue or based on the experience of Lingualogue. The above is my interpretation and rewording of other (real) customers’ complaints and experiences of Onlingo’s product and their service towards their customers. The ideas mentioned above can be verified in many accounts on many different websites. Visitors to Lingualogue should understand that the above has been posted as a warning only and does not constitute Lingualogue’s position on the Onlingo company, its employees, its partners or its product.